This Privacy Policy describes how your personal information is collected, used, and shared when you use or purchase something from www.tourstar-hurghada.com (the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including web browser information, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we also collect information about the individual web pages or products you visit, the websites or search terms that brought you to the Site, and information about how you interact with the Site.
We refer to this automatically collected information as “Device Information.”
We collect device information using the following technologies:
- "Cookies" are data files stored on a device or computer and often include an anonymous unique identifier. More information about cookies, including how to disable cookies, can be found at http://www.allaboutcookies.org.
- "Log files" log actions occurring on the website, and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files used to collect information as you navigate the Site.
Additionally, when you order or attempt to order something on the Site, we collect certain information about you. This includes your first and last name, billing address (address, zip code, city, country/region), email address, and phone number. We refer to this information as "Order Information." When we use "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We generally use the order information we collect to fulfill orders we receive through the Site (including to process your order confirmation, send you invoices and/or additional information related to your order processing).
We also use this order information to: Communicate with you;
Reviewing our orders for potential risks or fraud and
Providing you with information or advertising related to our products or services, in accordance with your privacy preferences.
We use the device information we collect to screen for potential risk and fraud (in particular, your IP address) and generally to improve and optimize our website (for example, by analyzing how our customers navigate and interact with the website and to assess the success of our marketing and advertising campaigns).
We share your personal information with third parties who help us use your personal information as described above. For example, we use Shopify to operate our online store. For more information about how Shopify uses your personal information, please visit: https://www.shopify.com/legal/privacy.
We also use Google Analytics 4 to understand how our customers use the website. For more information about how Google uses your personal data, please visit: https://policies.google.com/privacy?hl=de
You can deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you (subject to your proactive consent or voluntary activation).
For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted ads here:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In addition, you can opt out of some of these services through the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/
DO NOT TRACK
Please note that we do not alter our website's data collection and use practices when we receive a "Do Not Track" signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site) or to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will retain your order information for our records unless you ask us to delete this information.
The website is not intended for persons younger than 16 years of age.
CHANGES
We may change this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.
CONTACT
If you need more information about our privacy practices, have questions, or would like to make a complaint, please contact us by email at office@tourstar-hurghada.com or by mail at the address below: Sheraton road. no 4, Hurghada, BA, Egypt
