Tourstar Hurghada Privacy Policy
Privacy policy
This privacy policy describes how your personal data is collected, used and shared when you visit www.tourstar-hurghada.com (hereinafter referred to as the "Website") or make a purchase there.
1. personal data collected by us
1.1 Automatically collected data
When you visit the website, we automatically collect the following information:
- Device information: Web browser, IP address, time zone, installed cookies.
- Navigation information: Websites/products visited, websites or search terms that led you to the website, as well as your interaction with the website.
Technologies for collecting this information:
- Cookies: Data files with anonymous unique identifiers. More information: www.allaboutcookies.org
- Log files: Recording of IP addresses, browser type, Internet service provider, referring pages, exit pages and timestamps.
- Web beacons, tags and pixels: Electronic files for analyzing website usage.
1.2 Personal data for orders
When you place an order or attempt to place an order on the website, we collect:
- First and last name
- Billing address (address, zip code, city, country/region)
- E-mail address
- Phone number
We refer to this information as "order information".
Definition of "personal data":
In this privacy policy, personal data includes both device information and order information.
2 How do we use your personal data?
2.1 Use of order information:
- Processing and execution of your orders (incl. confirmations, invoices and shipping information).
- Communication with you.
- Check for potential risks or fraud.
- Providing information or advertising, if compatible with your privacy settings.
2.2 Use of device information:
- Checking for potential risks or fraud (e.g. using your IP address).
- Improving and optimizing our website (e.g. by analyzing navigation behavior and marketing effectiveness).
3. disclosure of personal data
We only share your personal data with third parties who support us:
- Shopify: Platform for our online store. More info: Shopify privacy policy
- Google Analytics 4: Analysis of user behavior. More information: Google privacy policy. Opt-out: Deactivate Google Analytics.
- Legal requirements: Disclosure to comply with legal requirements, by court order or to protect our rights.
4. behavior-based advertising
We use your personal data to display targeted advertising.
- More info: Network Advertising Initiative (NAI)
- Opt-out for targeted advertising:
- Opt-out portal: Digital Advertising Alliance
5. your rights
If you are resident in Europe, you have the right:
- To access, correct, update or delete your personal data.
- To learn how and why your data is processed.
Please send inquiries to:
E-Mail: [email protected]
6. data retention
We store your order information for as long as it is necessary for our records, unless you request its deletion.
7. minors
The website is not intended for persons under the age of 16.
8. changes
This Privacy Policy may be updated from time to time to reflect changes in our practices or for legal reasons.
9. contact
For further information, questions or complaints, please contact us:
- E-Mail: [email protected]
- Post: Sheraton Road, No. 4, Hurghada, Egypt
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